Terms and Conditions
last updated: April 9, 2022
Ordering & Payment Options
To purchase items from our store, select the quantity you’d like to order in the quantity text box and then click the Add to Cart button. The item will be added to your shopping cart. When you’ve finished shopping, you can review totals, remove or add items to your selection, and submit your order.
You will see the shopping cart icon in the top right corner of your screen while you shop. You may click on this button at any time to view, modify or delete items from your shopping cart.
We’re pleased to offer you online ordering using the following methods of payments:
- Major Credit/Debit Cards including Visa, MasterCard, American Express, Discover
- Apple Pay and Google Pay on supported platforms
- Anime and Things Gift Certificates
To complete a purchase, you will be asked to supply your credit card number, expiration date, CVC (security code), billing address, and shipping address. You can help speed up your order by providing complete and accurate delivery and billing addresses.
All payments shall be processed immediately through a third party service. We are not responsible for the retention or safety of your billing information that is collected by the third party service.
You hereby represent and warrant that: (i) you have the legal right to use any payment method(s) in connection with any purchase; and that (ii) the information you supply to us is true, correct and complete.
We reserve the right to refuse or cancel your order at any time for reasons including, but not limited to: product or service availability, error(s) in your order, or for any other reason.
We have the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected. If fraud or an unauthorized or illegal transaction is suspected, we have the right to contact law enforcement to report the above actions and to provide your information.
Special Order/Preorder Policies
- All special orders, preorders and orders for non-stocked items must be prepaid in full (including applicable sales tax) before the order will be placed by Anime and Things
- No returns or cancellations on special orders, non-stocked items, or preorders will be allowed
- Refunds will be given only if Anime and Things is unable to get the item(s), ex. the preordered items is cancelled by the manufacturer or distributor
- Anime and Things cannot guarantee arrival date of any merchandise. Preorders may not arrive at Anime and Things by the release date or street date of an item. Orders may not be cancelled, returned or refunded for late arrivals.
- Customer is expected to review the printed receipt or invoice at the time of order/payment to ensure item(s) listed are correct.
A special note on figures, Pop! Vinyl, and other collectible items:
While all figures, Pop! Vinyl, and other collectibles are carefully inspected for quality prior to shipment, we cannot guarantee mint condition. Minor dents and dings on the outer box may occur and are considered not a condition for damaged item returns. Any significant damage prior to shipping will be noted on the product description. We are happy to send photos of the exact item for inspection prior to online purchase. In addition, some items may have minor variances in paint color or other markings. Again, these variations do not constitute damaged items.
All figures and collectibles sold through the Anime and Things website are new, never previously owned. However, some items may have been opened to put on display within our store front. These items will be carefully repackaged for shipment. Where possible, we’ll inform you of that status prior to shipping.
Anime and Things Gift Certificates (aka Gift Card) may be used as payment for more than one order if the initial order does not exceed the value of the Gift Certificate. The remaining balance on the Gift Certificate can be used for future orders by re-entering your existing number. When you purchase a Gift Certificate online, you will receive an electronic Gift Certificate via email.
Anime and Things Gift Certificates can be redeemed in our physical retail location or at animeandthings.com. Gift Certificates cannot be exchanged for cash, check, or credit. Please treat your Gift Certificate like cash; if your Gift Certificate is lost or stolen, it will not be replaced.
We are required by law to collect applicable state tax on all purchases using in-store pick up or shipped to Illinois (IL).
Shipping & Delivery
Please visit our Shipping & Delivery page for more information.
Refunds & Returns Policy
Please visit our Refunds & Returns page for more information.
Additional Legally Stuff to Know
When you create an account with us, you guarantee that you are above the age of 18 and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Website.
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Website or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion. You can terminate your account by Contacting Us.
This Website is provided “as is,” No warranty, express or implied (including any implied warranty of merchantability, of satisfactory quality or fitness for a particular purpose or use) shall apply to this Website, whether arising by law, course of dealing, course of performance, usage of trade or otherwise.
We hereby disclaim all warranties and conditions with regard to this information, products and services, including all implied warranties and conditions of merchantability, fitness for a particular response, title and non-infringement.
Availability, Errors and Inaccuracies
We assume no liability for availability, errors, or inaccuracies in the information provided on this Website. We may experience delays in updating information on the Website and in our advertising on other websites. The information, products, and services found on the Website may contain errors or inaccuracies or may not be complete or current. Services may be incorrectly priced, described inaccurately, or unavailable on the Website, and we cannot guarantee the accuracy or completeness of any information found on the Website. We expressly reserve the right to correct any pricing errors on our Website.
We make no representations about the suitability of the information, products, and services contained on this Website for any purpose, and the inclusion or offering of any products or services on this Website does not constitute any endorsement or recommendation of such products or services by us. We disclaim all warranties and conditions that this Website, its servers, or any email sent from us are free of viruses or other harmful components.
Links to Third-Party Sites
This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from this Website or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
All contents of this Website are Copyright © Anime and Things, LLC. All rights reserved. Website, and all content and other materials on this Website, including, without limitation, all logos, designs, text, graphics, pictures, information, data, software, sound files, other files and the selection and arrangement thereof (collectively, ” Content “) are the proprietary property of Anime and Things, LLC and are either registered trademarks or trademarks of Anime and Things, LLC in the U.S. and/or other countries.
Other logos and product and company names mentioned herein may be the trademarks of their respective owners. We are not responsible for content on websites operated by parties other than us.
If you are aware of an infringement of our intellectual property, please let us know by contacting us at .
We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Website infringes on the copyright or other intellectual property rights of any person or entity.
If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via our Contact Us form (https://animeandthings.com/contact-us/ ) and include in your claim a detailed description of the alleged infringement as detailed below, under “DMCA Notice and Procedure for Copyright Infringement Claims”.
You may be held accountable for damages (including costs and attorney fees) for any misrepresentation or bad-faith claims on the infringement of any Content found on and/or through the Website on your copyright.
If you believe in good faith that materials hosted by us infringe your copyright, you (or your agent) may send us a written notice that includes the following information. Please note that we will not process your complaint if it is not properly filled out or is incomplete. To report that your intellectual property rights have been infringed upon, please email us at and include the following information:
- an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright’s interest;
- a description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;
- your address, telephone number, and email address;
- a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
Governing Law, Severability, Dispute Resolution, and Venue
These Terms shall be governed and construed in accordance with the laws of McHenry County, Illinois, United States, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Website, and supersede and replace any prior agreements we might have had between us regarding the Website.
Any controversy or claim arising out of or relating to these Terms and Conditions including, without limitation, the interpretation or breach thereof, shall be resolved in a court of competent jurisdiction in Illinois.
We reserve the right to amend this policy at any time without any prior notice to you.
If you have any questions about our Terms and Conditions, please contact us via our Contact Us form via https://animeandthings.com/contact-us/.